Introduction

A conventional executive dashboard provides a window on key measurements of the operation of the enterprise. The dashboard is generally implemented for a particular viewpoint with access to current operating data to support that viewpoint.

When the executive observes a change of concern, or the dashboard raises an alarm based on monitoring certain variables, the executive will likely turn to a staff person to look into the situation since the dashboard does not have the detail of related variables or more specific business operations.

Unfortunately, the data and exceptions of interest are not always the same, and not everything that deserves attention can be addressed by top executives. Managers throughout the enterprise require data and awareness of exceptions within their own sphere of influence if the enterprise is to be managed most effectively.

A management dashboard system should be a tool to support management of an enterprise at all levels. It should provide data about current operations and highlight exceptions that require attention. Furthermore, in order to avoid working at cross-purposes, managers need a common understanding of the current state of the enterprise and how it works.

This paper proposes development of a model-based dashboard capability. While managers throughout the enterprise have their own domains of interest, their individual views will be aligned through a shared model of the enterprise. The proposed model is defined using VDML (Value Delivery Modeling Language).

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