We defined a closed-loop method, consistent with PDCA and DMAIC approaches, as: Discover – Prototype – Adopt.
“Discover” covers the creativity part of the method to discover and build shared understanding of and consensus about:
- how things work, or may or should work
- how to address issues
- implement ideas
- what information / facts matter in this context
“Prototype” covers the more analytical work of transforming the results of “Discover” into a structured system. This structured system is a representation of the Business, and can be used to perform impact analysis. It functions also as basis for Dashboards, for decision making, that will be developed during the “Adopt” stage.
“Adopt” is about development of Dashboards, to present the results of “Prototype”, in an interactive way. With focus on:
- demonstrating impact on the organization of the business and related Value objectives, for the various Participants/stakeholders that area involved
- moderate decision making about implementation and the actual business change
- initiate change
The actual change management is not directly supported by VDMbee Value Management Platform (VMP). Business operations can during and after implementation monitor the improvements. This is done by comparing the newly implemented baseline with “actuals” (performance metrics). “Actuals” can be imported into VMP to compare Plan versus actuals, and possibly identify reasons to initiate next cycles of innovation and/or transformation. This can result in new Phase(s) in the Plan.
Normally, one would go through the stages of Discover-Prototype-Adopt per each Phase in the Plan. Though it would be possible also, during a single cycle of Discover-Prototype-Adopt, to define more than one Phase.
Note that, technically spoken, it is possible to start working in “Prototype”, and to skip “Discover”, or to create Models that are typically created during the “Discover” stage, after you did Prototyping. It would also be possible to not create any “Adopt”-related Model.
But, logically, and for best results, it is recommended to follow the entire method, through the stages of Discover – Prototype – Adopt.
Three persona’s can be distinguished on the “delivery” side of CBMP.